Shipping policy

Shipping

Standard Shipping

Most orders ship within 2-3 weeks after your order is placed not including preorders. We’ll email you a shipping confirmation and tracking information as soon as your order ships. Processing and shipping times do not include weekends or holidays.

Please note, we may require additional handling time due to inventory availability, order volume, or other factors. In such case, we will contact you via email to inform you of any delays. 

Pick Up Options

For my local customers, I offer free pickup in 2 different locations for your convenience. 

• Doug Doggett Jewelers

            215 Compass Way SW

            Cullman, AL 35055

• My Home

           Address and instructions to be provided.

You will need to select local pickup when you are checkin out and then select the place you would like to pickup. If picking up at my home, you will be emailed the address and instructions when your order is ready. Please try to pickup within reasonable hours and be aware that I do have 24/7 video surveillance. 

Shipping Costs

Shipping is calculated at checkout. I cannot be held responsible for delayed or lost packages. 

If we receive a package back from the shipping carrier due to the address provided being undeliverable, you are responsible for contacting us and paying the shipping cost for your item to be reshipped.